Operations Director

3 weeks ago

Melbourne, Victoria, Australia Team Everywhere Full time
About Team Everywhere

Team Everywhere is an Australian start-up in the BPO space, founded by a team with over 30 years of business experience. Our existing 18-year-old medium-sized business will continue to operate concurrently, and we're making a significant investment to seed Team Everywhere and drive our aggressive 5-year plan to exceed 2,500 employees.

Our Vision

We aim to be a business outsourcer connecting Australian organizations to skilled people globally, enabling businesses to leverage the best global resources at the right price.

Your RoleKey Responsibilities
  • Provide leadership and management to the entire leadership team, both on and offshore.
  • Lead the Compliance and Risk Management team, and Business Analysts.
  • Establish and track performance goals, deliver feedback, and support the professional growth of direct reports.
  • Encourage a culture of collaboration and high performance within the teams.
  • Implement automation tools to minimize manual processes.
  • Streamline communication and collaboration within and across departments.
  • Optimize the allocation of resources and distribution of workloads.
  • Enhance employee training programs to boost productivity.
  • Conduct regular process reviews and incorporate best practices.
  • Promote a culture of continuous improvement and innovation.
  • Oversee and enhance customer service processes and response times.
  • Identify opportunities for process improvement to enhance operational efficiency.
  • Create and maintain standard operating procedures (SOPs) for various internal processes.
  • Monitor and evaluate key performance indicators (KPIs) to drive excellence in operations.
  • Develop and maintain internal reporting and ensure effective service delivery for internal functions.
  • Lead and steer cross-functional projects aimed at enhancing internal operations.
  • Ensure adherence to all relevant regulations and industry standards.
  • Develop and oversee risk management strategies to mitigate potential risks.
  • Collaborate closely with Management and Finance to interpret data and provide actionable insights.
Requirements
  • Bachelor's degree in business administration, management, or a related field.
  • Master's degree preferred.
  • Minimum of 7 years of experience in operations management, with at least 5 years in a leadership role.
  • Strong knowledge of compliance, risk management, and business analysis.
  • Experience with Workday AMS or similar systems.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to drive operational efficiency and continuous improvement.
  • Strong analytical and problem-solving abilities.
  • Project management certification is a plus.

  • Operations Director

    2 days ago

    Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Woods & Co Recruitment is seeking a dynamic Operations Director to lead the manufacturing and installation operations of a well-established signage business in Melbourne's eastern suburbs.This forward-thinking company is poised for growth and is looking for a skilled individual to contribute to their success. As the Operations Director, you will be...

  • Director of Operations

    4 weeks ago

    Melbourne, Victoria, Australia TESSERENT Full time

    Job Title: Director of OperationsTesserent is a leading cybersecurity solutions provider, partnering with clients across Australia and New Zealand to protect their digital assets. As a Director of Operations, you will play a critical role in driving the success of our Managed and Professional Services business.Key Responsibilities:Develop and implement...

  • Operations Director

    2 days ago

    Melbourne, Victoria, Australia Dean & Ling Executive Full time

    Dean & Ling Executive is proud to be partnering with an ethical and revered finance solution provider with a specific demographic focus, who has built a market leading position and operationally delivers on a best-in-class reputation.In this newly created role, the GM Operations will work closely with the Managing Director to assist with managing the...

  • Financial Operations Director

    2 weeks ago

    Melbourne, Victoria, Australia Energy And Water Ombudsman Full time

    Job Title: Financial Operations DirectorWe are seeking an experienced Financial Operations Director to join our Senior Leadership Team at the Energy and Water Ombudsman (Victoria).About the RoleThe Financial Operations Director will be responsible for leading the Finance team in delivering a forward-thinking financial plan, aligned with our strategic...

  • Financial Operations Director

    2 weeks ago

    Melbourne, Victoria, Australia Energy And Water Ombudsman Full time

    Job Title: Financial Operations DirectorWe are seeking an experienced Financial Operations Director to join our Senior Leadership Team at the Energy and Water Ombudsman (Victoria).About the RoleThe Financial Operations Director will be responsible for leading the Finance team in delivering a forward-thinking financial plan, aligned with our strategic...

  • Director of Financial Operations

    2 weeks ago

    Melbourne, Victoria, Australia Davidson Full time

    Job Title: Director Finance OperationsDavidson is seeking a dynamic and forward-thinking Director to lead our Finance Operations function. As a key member of our executive team, you will be responsible for driving strategic direction, leading a multidisciplinary finance team, and driving operational efficiency and innovation to support business growth.Key...

  • Director of Financial Operations

    1 month ago

    Melbourne, Victoria, Australia Davidson Full time

    {"title": "Director Finance Operations", "description": "Drive Business Growth and InnovationDavidson is partnering with a leading professional services firm to find a dynamic and forward-thinking Director with experience in leading offshore operations. As a rapidly growing firm, they are dedicated to pushing boundaries and delivering exceptional value to...

  • Business Operations Director

    1 month ago

    Melbourne, Victoria, Australia TWH Advisory Full time

    Business & Operations DirectorTWH Advisory is proud to partner with a leading independent education institution affiliated with the University of Melbourne to appoint a new Business & Operations Director.The organisation is a renowned academic, social, sporting, and cultural place of learning, steeped in history and tradition, yet adapting to the changing...

  • Operations Director

    4 weeks ago

    Melbourne, Victoria, Australia Team Everywhere Full time

    About Team EverywhereTeam Everywhere is an Australian start-up in the BPO space, founded by a team with over 30 years of business experience. Our existing 18-year-old medium-sized business will continue to operate concurrently, and we're making a significant investment to seed Team Everywhere and drive our 5-year plan to exceed 2,500 employees.Your RoleWe're...

  • Business Operations Director

    4 weeks ago

    Melbourne, Victoria, Australia TWH Advisory Full time

    Business & Operations Director OpportunityTWH Advisory is proud to partner with a leading independent education institution affiliated with the University of Melbourne to appoint a new Business & Operations Director.This esteemed organisation is a leading academic, social, sporting, and cultural place of learning, steeped in history and tradition, yet...

  • Director of Culinary Operations

    2 weeks ago

    Melbourne, Victoria, Australia Hyatt Full time

    Assistant Director of Food and BeverageHyatt Centric Melbourne is seeking a driven and visionary leader to join our team as Assistant Director of Food and Beverage. Located in the heart of Melbourne's CBD, our hotel offers a unique blend of luxury and innovation.Key Responsibilities:Develop and implement departmental strategies to drive business growth and...

  • Senior Operations Director

    1 week ago

    Melbourne, Victoria, Australia Blackbook Recruitment Full time

    Job Title: Senior Operations DirectorBlackbook Recruitment is seeking a Senior Operations Director to lead and improve its operations nationally. This is a business-critical role, reporting to the CEO, and part of the executive leadership team, responsible for Operations across 4 states within Australia.Key Responsibilities:Lead Operations across 4 states in...

  • Operations Director

    1 month ago

    Melbourne, Victoria, Australia Kaizen Lab Inc. Full time

    Director, Venue OperationsWe're seeking a seasoned leader to spearhead venue operations at Save-On Foods Memorial Centre. As a key member of our team, you'll be responsible for ensuring seamless event execution, maintaining a safe and efficient working environment, and driving continuous improvement initiatives.Key Responsibilities:Lead the venue operations...

  • Sales Operations Director

    6 days ago

    Melbourne, Victoria, Australia Talent Right Full time

    About the RoleWe are seeking a highly skilled Sales Operations Director to join our team at Talent Right. As a Sales Operations Director, you will be responsible for developing and implementing sales processes and structures that drive business growth and success.Key Responsibilities:Develop a sales strategy that aligns with the company's overall business...

  • Director of Financial Operations

    1 month ago

    Melbourne, Victoria, Australia Davidson Full time

    Drive Business Growth as a Director of Finance OperationsDavidson is partnering with a leading professional services firm to find a dynamic Director of Finance Operations who can drive operational efficiency and support business growth.As a key member of the executive team, you will lead a team responsible for overseeing multiple bookkeeping business units,...

  • Financial Operations Director

    3 weeks ago

    Melbourne, Victoria, Australia Energy And Water Ombudsman Full time

    Job Title: Financial Operations DirectorWe are seeking an experienced Financial Operations Director to join our Senior Leadership Team at the Energy and Water Ombudsman (Victoria). As a key member of our executive team, you will be responsible for leading the development and implementation of our financial strategy, ensuring the effective delivery of our...

  • Director of Financial Operations

    1 month ago

    Melbourne, Victoria, Australia Davidson Full time

    Drive Business Growth as a Director of Finance OperationsDavidson is partnering with a leading professional services firm to find a dynamic Director of Finance Operations who can drive operational efficiency and support business growth.As a key member of the executive team, you will lead a team responsible for overseeing multiple bookkeeping business units,...

  • Director of Financial Operations

    2 weeks ago

    Melbourne, Victoria, Australia Davidson Full time

    Job Title: Director Finance OperationsDavidson is seeking a dynamic and forward-thinking Director to lead our Finance Operations function. As a key member of our executive team, you will be responsible for driving strategic direction, leading a multidisciplinary finance team, and driving operational efficiency and innovation to support business growth.Key...

  • Director of Operations

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Government Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Operations to join our team at the Department of Treasury and Finance. As a key member of our senior executive team, you will play a pivotal role in overseeing and optimising the operations of our department.Key ResponsibilitiesOversee and improve the department's operations and...

  • Director of HR Operations

    3 weeks ago

    Melbourne, Victoria, Australia Cabrini Health Full time

    Job Title: Director, Shared ServicesCabrini Health is seeking a seasoned leader to drive the strategic and operational delivery of HR operations and Payroll services. As Director, Shared Services, you will be responsible for ensuring compliance, controls, and operational excellence across the organization.About the Role:Lead the strategic management of...