
Care Relationship Manager
1 week ago
Nurture client relationships, maintain service hours and build business targets in a dynamic disability services environment.
The Engagement Coordinator is responsible for developing and maintaining positive relationships with clients, care team members, and external stakeholders to drive business growth and maximize individual funding plans.
- Nurture client relationships through proactive engagement and tailored support
- Maintain and grow service hours through effective rostering and resource allocation
- Develop and implement strategies to build new business targets and increase revenue
- Serve as the primary liaison between clients, care team members, and office staff
Key responsibilities include:
Responsibilities:
- Nurturing client relationships
- Maintaining and growing service hours
- Building new business targets
- Acting as the primary liaison
To be successful in this role, you will require:
- Proven experience in client-facing roles within the healthcare sector
- Rostering experience and strong organizational skills
- Ability to work effectively in a busy team environment
- Demonstrated experience in mentoring or supervising teams
- Strong communication and interpersonal skills
You'll feel right at home in our unique workplace culture, connected by a team of people united by purpose. As a member of our team, you'll enjoy:
- A flexible work policy
- Free Employee Assistance Program (EAP) for you and your family
- Paid study assistance
- A fun team environment with opportunities for growth and development
We value diversity and encourage applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, and those from culturally and linguistically diverse backgrounds.
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