Chief Strategic Operations Director

1 week ago


Sydney, New South Wales, Australia beBeeLeadership Full time $185,000 - $225,000
Deputy Head of Department

This role will inspire, guide and enable a team to coordinate strategic planning activities, establish an enterprise-wide continuous improvement capability, and oversee governance of the enterprise project portfolio.

  • Key Responsibilities:
  • Strategic Planning: Develop and implement an enterprise-wide strategic planning framework and associated processes to define and deliver on organisational priorities.
  • Portfolio Management: Oversee management of the enterprise project portfolio, ensuring alignment with strategic priorities, effective governance and risk management, efficient resource allocation, and delivery of targeted benefits.
  • Continuous Improvement: Establish and deploy a continuous improvement framework and supporting processes across the Bank to drive operational excellence and innovation.
  • People Leadership: Lead and manage the team, fostering a high-performance culture and supporting development of all employees to achieve organisational and team goals.
  • Stakeholder Engagement: Collaborate closely with senior leadership, executive team and board members to define priorities, navigate policies and operational accountabilities, and support delivery of the charter objectives and strategic goals.
  • Objectives:
  • Design, develop and roll out a Bank-wide strategic planning framework.
  • Coordinate delivery of strategic planning activities across the Bank, including engagement with key executive stakeholders to secure sponsorship and foster cross-department collaboration.
  • Balance strategic priorities, risk management and funding constraints to ensure a portfolio mix which contributes to compliance, efficiency, risk mitigation, and capability development/innovation.
  • Establish a continuous improvement framework to support ongoing enhancements to business-as-usual activities.
  • Lead effective portfolio governance by overseeing and enforcing project controls, providing strategic advice, constructive challenge and actionable insights to ensure successful portfolio delivery and benefits realisation.
  • Challenges:
  • Navigating Complexity: Understand the Bank's accountabilities, policies, processes and operational arrangements.
  • Establishing a New Function: Lead the creation of a new function with enterprise-wide responsibilities.
  • Team Transition: Manage the integration of team members from other departments.
  • Example Tasks:
  • Establish an annual strategic planning operating framework for the Bank.
  • Coordinate development of the Bank-wide Corporate Plan (strategic priorities component) on an annual basis, including integration into departmental planning and annual budgets.
  • Provide advice, guidance, tools and templates to support development of departmental strategic plans.
  • Oversee project portfolio planning and management to ensure alignment with organisational needs.
  • Establish and operationalise an enterprise-wide continuous improvement capability.


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