
Chief Strategic Operations Director
1 week ago
This role will inspire, guide and enable a team to coordinate strategic planning activities, establish an enterprise-wide continuous improvement capability, and oversee governance of the enterprise project portfolio.
- Key Responsibilities:
- Strategic Planning: Develop and implement an enterprise-wide strategic planning framework and associated processes to define and deliver on organisational priorities.
- Portfolio Management: Oversee management of the enterprise project portfolio, ensuring alignment with strategic priorities, effective governance and risk management, efficient resource allocation, and delivery of targeted benefits.
- Continuous Improvement: Establish and deploy a continuous improvement framework and supporting processes across the Bank to drive operational excellence and innovation.
- People Leadership: Lead and manage the team, fostering a high-performance culture and supporting development of all employees to achieve organisational and team goals.
- Stakeholder Engagement: Collaborate closely with senior leadership, executive team and board members to define priorities, navigate policies and operational accountabilities, and support delivery of the charter objectives and strategic goals.
- Objectives:
- Design, develop and roll out a Bank-wide strategic planning framework.
- Coordinate delivery of strategic planning activities across the Bank, including engagement with key executive stakeholders to secure sponsorship and foster cross-department collaboration.
- Balance strategic priorities, risk management and funding constraints to ensure a portfolio mix which contributes to compliance, efficiency, risk mitigation, and capability development/innovation.
- Establish a continuous improvement framework to support ongoing enhancements to business-as-usual activities.
- Lead effective portfolio governance by overseeing and enforcing project controls, providing strategic advice, constructive challenge and actionable insights to ensure successful portfolio delivery and benefits realisation.
- Challenges:
- Navigating Complexity: Understand the Bank's accountabilities, policies, processes and operational arrangements.
- Establishing a New Function: Lead the creation of a new function with enterprise-wide responsibilities.
- Team Transition: Manage the integration of team members from other departments.
- Example Tasks:
- Establish an annual strategic planning operating framework for the Bank.
- Coordinate development of the Bank-wide Corporate Plan (strategic priorities component) on an annual basis, including integration into departmental planning and annual budgets.
- Provide advice, guidance, tools and templates to support development of departmental strategic plans.
- Oversee project portfolio planning and management to ensure alignment with organisational needs.
- Establish and operationalise an enterprise-wide continuous improvement capability.
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