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Employment Services Coordinator: Career Guidance Specialist

4 weeks ago

Sydney, New South Wales, Australia Asylum Seekers Center Full time

We are seeking a highly skilled and compassionate Employment Services Coordinator to join our team at the Asylum Seekers Center. This rewarding role offers an exceptional opportunity to make a meaningful difference in the lives of individuals seeking asylum.

Job Summary

The successful candidate will be responsible for providing tailored career guidance and support to clients, helping them achieve their employment goals through a person-centered approach.

Key Responsibilities
  • Case manage a caseload of clients, developing personalized job search plans and collaborating with clients to achieve employment objectives.
  • Supervise the volunteer-run Employment Hub, ensuring a high-quality client experience and exceptional service delivery.
  • Provide constructive feedback to clients and volunteers to enhance job search outcomes.
  • Identify suitable employment opportunities for clients, including ASC Jobs Board listings, and develop strategies for next steps.
  • Maintain relationships with local employers and businesses, promoting candidates and facilitating connections.
  • Support individuals in accessing information about establishing their own business.
  • Source relevant employment and training opportunities.
  • Guide volunteers in delivering post-placement support for clients and employers.
Selection Criteria
  • Demonstrated experience in recruitment, training, human resources, or business development.
  • Able to motivate, support, and inspire volunteers and people seeking asylum.
  • Strong listening, engagement, and communication skills, with the ability to support individuals with complex needs.
  • An understanding of the challenges faced by people seeking asylum.
  • Excellent interpersonal, written, and oral communication skills.
  • Exceptional attention to detail, organizational, and time management skills.
  • Ability to think innovatively and creatively to solve problems as part of a team.
  • A positive attitude and commitment to ongoing learning and improvement.
  • Experience communicating with external stakeholders.
  • A commitment to 'leadership at every level' and generating ideas.
  • Facilitation skills to deliver engaging group and individual trainings.
  • Demonstrated ability to build and maintain excellent working relationships.
  • Adaptability and flexibility in a fast-paced environment.
About Us

The Asylum Seekers Center is a dedicated organization committed to supporting people seeking asylum and promoting social inclusion. Our team values diversity, equity, and respect for all individuals.

What We Offer
  • A competitive base salary of $43-$47 per hour (dependent on experience).
  • Flexible work arrangements to suit your needs.
  • Employee Assistance Program for mental health and wellbeing support.
  • Leave Loading of 17.5%.
  • Paid Parental Leave program.
  • Bonus Paid Leave over the December-January Holiday Season.
  • Salary packaging option (up to $15,900/year tax-free).
  • Meal and Entertainment packaging option (up to $2,650/year tax-free).