
Body Shop Production Supervisor
2 weeks ago
Production Manager Job Summary
As a highly driven professional with a proven track record of managing teams and processes, you will be responsible for leading the workflow and production team at our Body Repair Centre.
This position requires a strong understanding of business operations, as well as the ability to adapt to and excel in a dynamic environment.
Key Responsibilities
- Work closely with centre management to deliver excellent results in customer satisfaction, employee engagement, and operational efficiency.
- Provide inspiring leadership to the production team, ensuring they are informed and motivated to achieve their best.
- Develop and maintain production plans to optimize workshop throughput and ensure timely vehicle return.
- Manage daily resource scheduling and task allocation to maximize efficiency.
- Provide regular coaching and feedback to team members, identifying strengths and development needs.
- Conduct regular performance discussions with team members to ensure alignment with company standards.
- Support the growth and development of the site by conducting technician recruitment and selection activities.
- Perform other related duties as assigned by centre management.
Requirements
- Professional experience: 5+ years of management experience within the collision industry or relevant work experience in manufacturing, automotive, or customer service industries.
- 3-5 years of vendor management experience.
- Leadership experience: Proven ability to lead teams and manage diverse roles and responsibilities.
- Bachelor's Degree preferred or relevant Certificate from Vocational School in Collision Repair.
- Strong process and operations experience: Proven ability to lead field, technical repair, or manufacturing teams in fast-paced environments with strong customer-facing responsibilities.
- Experience running complex processes using Six Sigma or Toyota Lean methodologies.
- Solution-oriented individual with high problem-solving skills.
- Must be comfortable working in a collision shop environment.
- Excellent communication skills to influence team members to achieve business targets.
- Capable of self-managing and working independently in limited supervision environments.
- Capable of reading and comprehending automotive repair procedures.
- Knowledge of methods, techniques, parts, tools, and materials used in collision repair of vehicles.
- Excellent written and verbal communication skills, with the ability to follow instructions.
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