Customer Service Representative

6 days ago


South Melbourne, Victoria, Australia Costco Wholesale Full time
Membership Clerk Job Description

At Costco Wholesale, we are seeking a skilled and customer-focused Membership Clerk to join our team.


Job Summary

The Membership Clerk is responsible for providing exceptional customer service to our members, processing new memberships, and maintaining existing ones. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.


Key Responsibilities
  • Welcoming and communicating with members and potential members, in person, by phone, or by mail.
  • Answering questions, resolving problems, and explaining membership, warehouse, and credit programs.
  • Providing and arranging for prompt and courteous member service.
  • Processing new memberships and membership maintenance.
  • Collecting membership dues and issuing receipts.
  • Issuing membership cards and employee name badges.
  • Keying credit applications and maintaining confidentiality.

Requirements

To be successful in this role, you will need:

  • High school certificate or higher.
  • Responsible Service of Alcohol certification preferred but not essential.

What We Offer

As a Membership Clerk at Costco Wholesale, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a range of perks and discounts.



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