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Marketing Automation Platform Lead

2 months ago


Sydney, New South Wales, Australia Media Full time

About the Opportunity

In this exciting role as a Marketing Automation Platform Lead at MediaMonks, you will be responsible for driving the development, design, and build of marketing automation platforms and tools to help our clients bring their customer journeys to life across channels.

You will work collaboratively with cross-functional teams, including business, digital, and technology/IT, both internal and client-side. Your expertise will be crucial in designing technical solutions, development, migration, and processes.

Key Responsibilities

  • Provide technical oversight and assurance to projects
  • Be seen as a technical authority and gain client trust as a trusted advisor
  • Provide pre-sales technical responses to RFP requests and attend pitches
  • Develop detailed effort estimates and costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practices
  • Provide technical guidance and mentorship to technical team members
  • Facilitate workshops and client meetings, including discovery sessions, stakeholder interviews, requirements gathering workshops, use case or solution design workshops
  • Serve as the escalation point for in-flight project or support challenges, establishing a trusted relationship with key contacts
  • Contribute to the development of the practice across go-to-market strategies, services offering definition, innovation & technology partnerships, team upskilling, documentation standards management

Requirements

  • 5+ years of experience in marketing orchestration as a Senior Developer or Technical Lead, having successfully supported or led implementation of complex solutions
  • At least 5 years of Adobe Campaign Classic hands-on experience, ideally with the Adobe Campaign Classic Expert certification
  • Additional experience with other marketing orchestration tools is a plus (e.g., Adobe Campaign Standard, Adobe Journey Optimizer, Marketo, Braze, Acoustic, Salesforce Marketing Cloud)
  • At least 5 years of combined experience in JavaScript programming, SQL development, including ETL, and web technologies (XML, HTML, and web services)
  • Experience working with SOAP & Rest APIs and how they interact with other upstream/downstream systems
  • Experience with database architecture and knowledge of database marketing

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.

Monks was named a Contender in The Forrester Wave: Global Marketing Services and has remained a constant presence on Adweek's Fastest Growing lists. It ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.