Clinical Specialist

5 days ago

Melbourne, Victoria, Australia Sound United Full time
Job Summary:

The Clinical Specialist plays a pivotal role in supporting Masimo Products and fostering strong relationships with clinicians and key stakeholders within large hospital systems. As a proactive member of the Masimo Clinical Team, this individual works in partnership with internal and external customers to achieve sales objectives.

Duties & Responsibilities:
  • Develop in-depth knowledge of Masimo Technology and Products to provide expert-level support.
  • Coordinate equipment needs for implementations with the ANZ Clinical Manager.
  • Collaborate with healthcare facilities and OEM partners to ensure seamless transitions to Masimo Products.
  • Work with the Management Team to secure resources for projects.
  • Maintain ongoing relationships with Masimo customers to meet or exceed their expectations.
  • Present a professional image reflective of the Masimo Corporation.
  • Conduct and assist the Sales Team with physical inventories as part of the Masimo sales process.
  • Prioritize and plan independently, as well as with sales and CS team members, to meet company goals and attain customer satisfaction and loyalty.
  • Identify specific customer needs before, during, and after implementation; assist in providing solutions.
  • Conduct demonstrations and evaluations for Masimo Technologies.
  • Document customer interactions using the Masimo Customer Relations Management Tool.
  • Consult with healthcare partners and clinicians to identify solutions that deliver optimal care at a lower cost through automating patient management with Masimo products.
  • Work with the account manager to develop and execute a strategy to support the customer's strategic initiatives.
  • Consult on workflow solutions to minimize disruption and maximize efficiency.
  • Uncover opportunities to expand Masimo solutions.
  • Meet territory sales objectives with the account manager.
  • Develop and maintain ongoing partnerships with Masimo customers to meet or exceed their expectations.
  • Provide advanced troubleshooting and product support.
  • Perform the Project Management Role, Lead Clinical Specialist Role, or Clinical Specialist Resource Role for on-site implementations, evaluations, and additional projects as directed by the Clinical Manager ANZ or Management Team.
  • Perform special projects as requested.
Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

  • Minimum of 5 years' experience in a medical device industry or hospital environment.
  • Exceptional written, oral, and interpersonal skills.
  • Must be PC literate.
  • Excellent organizational skills.
  • Ability to work independently.
  • Independent problem-solving skills.
  • Ability to travel extensively.
  • Must meet current state and/or professional license requirements.

Preferred Qualifications:

  • At least 2 years of critical care or related clinical experience.
  • Leadership experience.
  • Track record of creating close client relationships and being viewed as a trusted advisor.
  • Registered Nurse.

Education:

Registered Nurse preferred.

This position primarily works outside of a traditional office environment, making frequent customer contact on a daily basis. It requires frequent sitting, standing, walking, and lifting (must be able to lift a minimum of 50 pounds). Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in facilities. Must be able to travel extensively (both domestically and locally), so the ability to operate a motor vehicle and maintain a valid Driver's license is required. Must have a valid Driver's license with a driving record that meets company's insurance requirements.

  • Clinical Specialist

    13 hours ago

    Melbourne, Victoria, Australia Sound United Full time

    Job Summary:The Clinical Specialist is a key member of the Masimo Clinical Team, responsible for supporting Masimo Products and maintaining customer relationships with clinicians and other stakeholders. This role requires a proactive approach, working in partnership with internal and external customers to achieve sales objectives.Duties &...

  • Clinical Specialist

    1 day ago

    Melbourne, Victoria, Australia Sound United Full time

    Job Summary:The Clinical Specialist is a key member of the Masimo Clinical Team, responsible for supporting Masimo Products and maintaining customer relationships with clinicians and other stakeholders. This role requires a proactive approach, working in partnership with internal and external customers to achieve sales objectives.Duties &...

  • Clinical Monitoring Specialist

    1 week ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    {"title": "Clinical Monitoring Specialist", "content": "Key ResponsibilitiesAs a Clinical Monitoring Specialist at Thermo Fisher Scientific, you will be responsible for conducting remote or on-site visits to assess protocol and regulatory compliance, managing required documentation, and ensuring that clinical trials are conducted in accordance with approved...

  • Clinical Operations Specialist

    5 days ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    Job DescriptionAt Thermo Fisher Scientific, we are committed to enabling our customers to make the world healthier, cleaner, and safer. As a Clinical Operations Specialist, you will play a critical role in our mission by providing end-to-end support for clinical trials from study start-up to monitoring through to study close-out.Key ResponsibilitiesConduct...

  • Clinical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia MediSolution Full time

    About MediSolutionMediSolution is a leading provider of clinical software solutions for the maternity sector in Australia. Our portfolio of products supports maternity care and has been developed through strategic acquisitions of best-of-breed maternity software providers.Job SummaryWe are seeking a highly skilled Clinical Support Specialist to join our...

  • Clinical Psychiatric Specialist

    2 weeks ago

    Melbourne, Victoria, Australia St Vincent's Hospital Full time

    About the RoleThe Clinical Psychiatric Specialist will be accountable for delivering high-quality clinical services to consumers of the Clarendon Community Mental Health Service (CMHS) under the First Episode Psychosis program. The role will involve providing clinical services, contributing to service evaluation and research, and demonstrating a commitment...

  • Clinical Sales Specialist

    1 week ago

    Melbourne, Victoria, Australia Hengandhurst Full time

    Unlock a Rewarding Career in Medical SalesAt Hengandhurst, we're seeking a highly skilled Clinical Sales Specialist to join our team in Melbourne. As a key member of our sales team, you'll play a vital role in promoting our innovative therapy for chronic pain and providing exceptional customer service to our clients.About the RoleThis is an exciting...

  • Clinical Governance Specialist

    4 days ago

    Melbourne, Victoria, Australia JPS Medical Recruitment Full time

    About the RoleWe are seeking a highly skilled Clinical Governance Specialist to join our team at JPS Medical Recruitment. As a key member of our psychiatric services team, you will work closely with the Head of Adult Psychiatry and Clinical Director to drive high standards of clinical governance and leadership.Key Responsibilities:Collaborate with the Head...

  • Clinical Operations Specialist

    1 day ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled Clinical Operations Specialist to join our team at Thermo Fisher Scientific. As a key member of our Clinical Operations team, you will play a critical role in ensuring the successful execution of clinical trials.Key ResponsibilitiesMonitor investigator sites with a risk-based monitoring approach, applying root...

  • Clinical Specialist

    1 week ago

    Melbourne, Victoria, Australia Hengandhurst Full time

    Job Title: Clinical SpecialistCompany: HengandhurstJob Type: Full-timeLocation: MelbourneJob Description:Role SummaryWe are seeking a highly skilled Clinical Specialist to join our team at Hengandhurst. As a Clinical Specialist, you will be responsible for providing clinical training and education to specialists, surgeons, and nursing staff on our aesthetic...

  • Clinical Nurse Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Healthscope Hospitals Full time

    Job Summary:We are seeking a highly skilled and experienced Registered Nurse to join our team as a Clinical Nurse Specialist in the Peri-Operative Services Unit at Northpark Hospital, a 127-bed facility with five operating theatres, Maternity, Surgical & Medical, and Mental Health Services. About the Role:This is an exciting opportunity for a Registered...

  • Clinical Operations Specialist

    3 days ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled Clinical Operations Specialist to join our team at Thermo Fisher Scientific. As a key member of our Clinical Operations team, you will play a critical role in ensuring the successful execution of clinical trials.Key ResponsibilitiesMonitor investigator sites with a risk-based monitoring approach, applying root...

  • Clinical Operations Specialist

    14 hours ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled Clinical Operations Specialist to join our team at Thermo Fisher Scientific. As a key member of our Clinical Operations team, you will play a critical role in ensuring the successful execution of clinical trials.Key ResponsibilitiesMonitor investigator sites with a risk-based monitoring approach, applying root...

  • Clinical Operations Specialist

    1 week ago

    Melbourne, Victoria, Australia Thermo Fisher Scientific Full time

    Job DescriptionAt Thermo Fisher Scientific, we are committed to enabling our customers to make the world healthier, cleaner, and safer. As a Clinical Operations Specialist, you will play a critical role in our mission by providing end-to-end support for clinical trials from study start-up to monitoring through to study close-out.Key ResponsibilitiesConduct...

  • Clinical Specialist

    3 days ago

    Melbourne, Victoria, Australia Northern Health Authority Full time

    About Northern HealthNorthern Health is a leading healthcare provider in the northern suburbs of Melbourne, committed to delivering high-quality care to our community. Our organization is focused on helping people stay well at home, and we're proud of our reputation for being community-minded, inclusive, and progressive.The RoleWe're seeking a skilled Key...

  • Clinical Nurse Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Healthscope Hospitals Full time

    We are seeking a highly skilled and experienced Registered Nurse to join our team at Healthscope Hospitals as a Clinical Nurse Specialist. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing clinical leadership and expertise to our Perioperative Services Unit.Key Responsibilities:The successful candidate will be...

  • Clinical Solutions Specialist

    1 day ago

    Melbourne, Victoria, Australia Smith+Nephew Full time

    Clinical Solutions Specialist RoleAt Smith+Nephew, we're committed to empowering people to accept limitless possibilities. As a Clinical Solutions Specialist, you'll play a vital role in providing clinical support and training activities for our products and services in the clinical environment.Key Responsibilities:Provide exceptional clinical support to...

  • Electrophysiology Clinical Specialist Manager

    4 days ago

    Melbourne, Victoria, Australia Boston Scientific Gruppe Full time

    About the RoleThe Field Clinical Specialist Manager - Electrophysiology is a key leadership position responsible for driving clinical excellence within the Clinical Specialist team in the South region. This role requires a strong understanding of the product portfolio and the ability to develop and maintain a depth of clinical knowledge through published...

  • Clinical Specialist

    2 days ago

    Melbourne, Victoria, Australia Stryker Australia Pty Ltd Full time

    Unlock Your Potential as a Clinical ConsultantWe are seeking a passionate and driven clinical professional to join our Trauma team in Melbourne. As a Clinical Consultant, you will play a vital role in the moments that matter most – the seconds, minutes, and hours in which patients' lives are changed forever by the skills and knowledge of caregivers.Key...

  • Clinical Robotics Specialist

    1 day ago

    Melbourne, Victoria, Australia Device Technologies Australia Pty Ltd Full time

    {"title": "Clinical Robotics Specialist", "content": "About UsAt Device Technologies Australia Pty Ltd, we are dedicated to improving patients' lives through leading-edge technology and services. With over 30 years of experience, we have developed a reputation for quality, dedicated service, and ongoing support provided by our people.The OpportunityThis is a...