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Retail Leadership Role

1 month ago

Parafield, Australia PETstock Retail Pty Ltd Full time

Role Overview

We are seeking a talented Retail Store Manager to join our team at PETstock Retail Pty Ltd. As a key member of our leadership team, you will be responsible for leading by example, mentoring, and inspiring our store team to deliver exceptional customer service and drive sales.

Responsibilities

  • Lead by example, mentoring, and inspiring the store team to deliver exceptional customer service and drive sales.
  • Coach and develop the skills of the store team to achieve their full potential.
  • Lead from the front, providing a positive and supportive work environment that encourages teamwork and collaboration.
  • Manage stock and inventory levels to ensure that the store is always fully stocked and visually appealing.
  • Recruit, onboard, and induct new team members to ensure a smooth transition and high level of customer service.
  • Be proactive in maintaining up-to-date knowledge of pet care, products, and services offered by PETstock Retail Pty Ltd.
  • Develop and implement strategies to increase sales and drive business growth.
  • Ensure that all store policies and procedures are followed and that the store is always compliant with company standards.

Requirements

  • A minimum of 2 years' experience in a retail leadership role, preferably in the pet care industry.
  • Demonstrated success in driving sales and achieving business growth.
  • Strong leadership and coaching skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • High degree of resilience and adaptability, with the ability to prioritize and manage multiple tasks and projects.
  • Ability to create a positive and inclusive work environment, with a strong focus on diversity and inclusion.
  • Proven ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to work with a leading brand in the pet care industry.
  • A range of flexibility options, including part-time and full-time positions, to suit your needs and preferences.