Security Operations Manager
3 days ago
MSS Security Pty Ltd is a leading security company with a national footprint across Australia, delivering high-quality services and protecting high-profile sites.
Job SummaryWe are seeking an experienced Security Services Manager to oversee daily operations across multiple government housing sites. The successful candidate will ensure operational effectiveness and success of the security team, building and maintaining relationships with stakeholders.
Key Responsibilities- Coordinate daily operations of Security Officers across multiple sites.
- Foster and maintain a safe working environment for Contractor staff and the housing community.
- Collect and report data promptly.
- Perform routine site visits and communicate with security guards.
- Ensure availability for contact at all reasonable times.
- Keep personnel files updated for all Security Officers, including licenses, and make them accessible for auditing upon request.
- Attend special events in uniform if necessary and provide backup or relief for Security Officers as needed.
- Monitor and review KPI performance to ensure service delivery meets contractual expectations.
- Manage physical site security daily to ensure compliance with security protocols, procedures, and company requirements.
- Investigate and report on security incidents.
- Supervise, train, brief, and counsel staff to ensure adherence to policies, procedures, legal obligations, and WHS regulations.
- Conduct audits of security management activities, including random checks of guards across shifts.
- Develop, document, and implement training programs to ensure all staff complete required training sessions as per the contract.
- Current Victorian Security License with Control Room Endorsement.
- Full Australian working rights.
- WWCC (Working With Children's Check) or willing to obtain.
- Cert II or higher in security operations.
- Prior experience of line management of staff in complex environments.
- Ability to resolve conflicts and risk management.
- Well-organised and initiative-taking with the ability to prioritise in a face-paced environment.
- This position includes a company vehicle for traveling to various sites.
- Ability to work independently with minimal supervision required.
MSS Security is an Equal Opportunity Employer. We value diversity and encourage applications from all qualified candidates. Please click APPLY to complete your application and upload your cover letter and CV.
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