Quality Assurance Specialist

1 month ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time

About the Opportunity

Grampians Health is seeking a Quality Assurance Specialist to join our team in Ballarat. This is an exciting opportunity to partner with staff across the organisation to promote quality, safe systems and improvement activities.

Key Responsibilities

  • Support and monitor the implementation of the Risk Management Framework in accordance with regulatory requirements and participate in periodic and annual reviews.
  • Lead investigations into serious incidents and thematic reviews, providing timely reports that align with established policies.
  • Assist with safety processes related to incident reporting, clinical investigations, and legislative compliance to drive improvements.
  • Offer expertise in areas such as systems thinking, operational excellence, change management, and data analytics to enhance governance and quality.
  • Actively promote and manage the use of the GH Risk Register, ensuring effective risk management practices are followed.
  • Provide education and support for staff on the use of the GH Incident Management database and promote compliance with relevant regulations and legislation.

Required Skills and Qualifications

  • A qualification in a clinical health profession is preferred but not essential; relevant AHPRA registration is required if applicable.
  • Relevant post-graduate qualifications are preferred to enhance expertise.
  • Experience or qualifications in Quality, Risk Management, and Improvement are advantageous.
  • Familiarity with safety analysis tools, such as Root Cause Analysis and the London Protocol, is beneficial.
  • Proven ability to coach and manage organization-wide change effectively.
  • Experience in developing and delivering education and training in a health or human services context, with strong communication skills to engage all members of the organisation.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities.

Career Benefits

  • Competitive salary: $80,000 - $110,000 per annum.
  • Flexible work arrangements and purchase leave opportunities.
  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays.
  • Access to Staff Fitness program.
  • Staff rewards and recognition programs.

Diversity and Inclusion

Grampians Health is committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and LGBTQIA+ individuals.



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