Support Coordinator

6 days ago

Ballarat, Victoria, Australia beBeeAdministration Full time
Job Opportunity: Administration Assistant

We are seeking a highly skilled and organized individual to fill the role of Administration Assistant. As part of our emergency department team, you will provide high-level administration support to ensure seamless operations.

The ideal candidate will have excellent verbal and written communication skills, strong computer literacy, and the ability to work effectively in a fast-paced environment. Experience working with health funds and patient management systems is highly desirable.

This casual position offers a competitive hourly rate, superannuation benefits, and opportunities for professional growth and development. We also offer flexible work arrangements, including purchased leave and well-being programs.

  • Key Responsibilities:
  • Provide sensitive management of the reception area, dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments.
  • Manage the telephone lines and sensitively handle telephone calls from patients.
  • Co-operate in data collection of hospital-wide quality activity projects and clinical indicators.
  • Process patient registration forms.
  • Enter patient data into IBA for all admissions.
  • Liaise with medical practices to ensure accuracy of admission details.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong computer literacy.
  • Ability to work effectively in a fast-paced environment.
  • Experience working with health funds and patient management systems (highly desirable).
What We Offer:
  • Competitive hourly rate.
  • Superannuation benefits.
  • Purchased leave and well-being programs.
  • Flexible work arrangements.

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