Support Coordinator for Complex Needs

6 days ago

Ballarat, Victoria, Australia beBeeComplex Full time

Job Description

  • The Support Coordinator for Complex Needs plays a pivotal role in providing consultation and coordination services to clients with intricate support requirements.
  • This position acts as a single point of contact for service providers, clinicians, and individuals seeking information about complex needs service responses and interventions.

Key Responsibilities

  • Provide consultation and coordination services, facilitating service planning for clients with complex support needs, including MACNI and SfHRT clients.
  • Foster relationships between departmental program areas and external services, offering capacity building regarding support provision for clients with complex needs.
  • Promote integrated responses and practice excellence by partnering with service providers.
  • Identify systems gaps, risk factors, and training opportunities to improve service systems for clients with complex needs.
  • Support the Area Client Support and Housing unit, representing the program in various environments.

Accountabilities

  • Offer authoritative and expert advice and recommendations with a specific program or area-based focus, aligning with organisational goals and objectives.
  • In collaboration with the relevant Manager, manage the allocation of resources within the work area to achieve service delivery goals.
  • Interpret and apply business plans and policies in own area of responsibility, providing advice to others on design and implementation.

How to Apply

Please open the position description to read more.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants must submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit or visa.

Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit the Department of Families, Fairness and Housing Victoria | Jobs website.

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