
Part-Time Customer Service Specialist Wanted
2 weeks ago
We have a part-time opportunity available in Corowa, working 20.25 hours per week. You will work 3 days per week on a rotating roster, with hours from 9:15am to 4:45pm, including a 45-minute lunch break.
Responsibilities- Deliver exceptional customer service through clear communication and attention to detail.
- Utilize intermediate computer skills across various operating systems.
- Handle complex inquiries and adapt to diverse scenarios.
- Maintain confidential information handling in line with organizational and legal standards.
- Collaborate with teammates to deliver outstanding customer service.
- Commit to continuous learning and staying up-to-date with policy and procedural changes.
- Operate effectively in a high-pressure environment.
- Maintain composure and resilience when handling difficult interactions.
- Provide seamless assistance in response to evolving situations.
- Demonstrated extensive experience in delivering exceptional customer service.
- Ability to learn and adapt to new systems and procedures quickly.
- History of showing initiative in solving problems and improving productivity.
- Excellent interpersonal and communication skills.
This position requires a commitment to a mandatory intensive training program.
What We Offer- Opportunity for growth and development.
- Long service leave entitlements after 5 years' service.
The appointment will be made in accordance with our policies and conditions of employment.
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