Front Office Ambassador

5 days ago


Melbourne, Victoria, Australia ClearCompany Full time

ClearCompany is looking for a professional Front Office Ambassador to provide exceptional customer service and ensure memorable experiences for our guests. As the first point of contact, you will be responsible for greeting guests warmly and providing them with accurate information about hotel facilities and features.

Key Responsibilities:

  1. Provide passionate, knowledgeable, and friendly service to external and internal guests at all times
  2. Assist guests with all enquiries and complaints, ensuring their needs are met promptly and efficiently
  3. Check guests in and out of the hotel, verifying details and handling any issues that may arise
  4. Communicate effectively with other departments to ensure seamless guest experiences
  5. Maintain a safe and secure environment for guests, adhering to company standards and protocols

About ClearCompany:

We are a dynamic hospitality organization dedicated to delivering outstanding service and creating unforgettable experiences for our guests. Our team is passionate about exceeding expectations and consistently delivering high-quality results.



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