Account Director
2 months ago
We are seeking a highly skilled and experienced Account Director to join our MediaMonks' Platforms & MarTech Team. As a key member of our team, you will be responsible for nurturing client relationships, driving commercial success, and identifying opportunities to deliver value and excellent work for our clients.
Key Responsibilities- Own the client relationship and provide strategic advice to drive business growth and success.
- Collaborate with subject matter experts to produce high-quality work that meets client expectations.
- Learn and understand our service offerings to best serve our clients' needs.
- Partner with clients on briefs and direct client presentations to ensure seamless communication and collaboration.
- Provide clients with solutions and recommendations, and collect client feedback to ensure it is reflected in revisions.
- Communicate project requirements to project managers, producers, strategy, and creative teams to meet client expectations.
- Manage all processes required to obtain client approvals, including scheduling key internal and external meetings.
- Oversee the financial process, including managing MSA, SOW, estimation sheets, budgets, revenue tracking, and internal reporting, including Salesforce.
- Liaise with the Legal Team on MSA, SOW, and other contracts to ensure compliance and accuracy.
- Understand and optimize account profitability, including forecasting and managing resources, while providing strategic guidance to senior account management.
- Coordinate pitch processes to ensure collaboration across teams and timely submission of responses.
- Prepare client documentation and secure input and review from impacted teams, as well as submission and review by legal.
- 5+ years of marketing experience in a fast-paced environment, ideally with experience working at a digital agency.
- Experience with Enterprise Technology Solutions, such as Adobe, Salesforce, etc.
- Demonstrated ability to execute large-scale projects and programs, working with internal and external partners.
- Self-starter who can operate in a constantly evolving team environment.
- Seasoned at managing multiple complex projects simultaneously.
- A knack for unraveling complex problems and processes in an easy-to-understand way.
- High energy and go-getter attitude; comfortable meeting with clients and working autonomously.
- Excellent problem-solving and analysis skills with presentation development skills.
- Experience managing budgets and a high level of business acumen.
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual styles of communication.
- Proficient in Google Docs, Slides, Sheets, or equivalent (e.g., Word, PowerPoint, Excel).
- Proficient understanding of MSA, SOW, and other legal documents.
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