
Customer Interaction Specialist
6 days ago
About the Position
We are seeking a skilled Customer Experience Agent to join our team.
This role requires evaluating and qualifying inbound website leads, calling outbound prospects, nurturing leads, closing sales via telephone, accurate data entry, committing to business growth, demonstrating accuracy and attention to detail, general reporting, responding to requests, tracking personal KPIs, and meeting deadlines.
Responsibilities
- Evaluate and qualify inbound website leads
- Call outbound prospects
- Nurture leads
- Closing sales via telephone
- Accurate data entry
- Committing to business growth
- Demonstrating accuracy and attention to detail
- General reporting
- Responding to requests
- Tracking personal KPIs
- Meeting deadlines
Requirements
- Ability to connect and communicate with a wide range of people
- Experience using sales automation tools and Salesforce (preferred)
- Excellent communication, organisational, and technical skills
What We Offer
- Competitive salary package
- Flexible work arrangements
- Positive and energetic workplace
- Participation in industry events
- Ongoing training and development
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