Senior Optical Advisor

7 days ago


Adelaide, South Australia National Pharmacies Full time

About Us


At National Pharmacies, we are committed to delivering exceptional customer experiences through our values of Care, Communicate, Collaborate and Celebrate.


We take pride in getting to know our members and customers, building relationships that enable us to provide the best advice and solutions for their optical needs. Our dedicated team works tirelessly to ensure our stores are beautifully presented and well-stocked, making every customer feel welcome and valued.



Job Overview

Role Summary


We are seeking a highly skilled and motivated Senior Optical Advisor to join our Adelaide Optical team. This is an excellent opportunity for a passionate individual to make a real difference in people's lives by providing expert advice and exceptional customer service.



Key Responsibilities:

  • Provide outstanding customer service and consultation to ensure customers receive the best advice and solutions for their optical needs.
  • Maintain the presentation and stock levels of our optical stores to create a welcoming environment for customers.
  • Demonstrate the value of National Pharmacies membership to our customers.


Requirements:

To be successful in this role, you will need:



  • Confidence in delivering exceptional customer service and advice to a diverse range of customers with varying optical needs.
  • A methodical approach and attention to detail in all aspects of your work.
  • A flair for fashion and the ability to help customers choose frames that suit them.
  • Adaptability and flexibility to meet the changing needs of our customers and business.
  • The ability to work effectively as part of a committed team and contribute to our organisational goals.
  • A willingness to continue learning about our products and services.


Benefits:

As a member of our team, you will enjoy:



  • Employee discounts across our entire range of health, beauty and optical products.
  • Working for an organisation that genuinely cares about its customers and the community through sponsorships and investments.
  • Access to the latest season releases of prestigious optical and sunglass fashion brands.
  • Participation in various incentive programs.
  • An annual Employee Awards night to celebrate your achievements.
  • A chance to participate in the National Pharmacies Christmas Pageant.


Estimated salary: $60,000 - $80,000 per annum, depending on experience and qualifications.



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