Food and Beverage Attendant

1 month ago

Melbourne, Victoria, Australia The Standard Hotel Full time

The Standard Hotel

Great Fun, Great Attitude?

We're looking for individuals who share our passion for delivering exceptional dining experiences. As a Food and Beverage Attendant, you will be part of a dynamic team that creates an environment where guests delight and are excited and surprised.

Responsibilities

  • Follow hotel operating procedures and represent The Standard to the expected level of service.
  • Be on the floor, in full uniform, well-groomed and ready for service at the start of your shift.
  • Prepare the floor and stations for service and follow established checklists and directions from the Manager on duty.
  • Have a strong knowledge and understanding of all applicable food and beverage menus.
  • Be aware of any specials on the menu, as well as any specific daily briefing points.
  • Serve food and drinks consistently following The Standard's 'Order of Service'.
  • Build excellent relations with guests.
  • Welcome guests in a professional and friendly manner and ensure their wishes are met so far as is reasonably possible.
  • Attend all training sessions and team meetings as required.
  • Follow company cash handling procedures at all times and be responsible for all payments taken by yourself.
  • Carry out any tasks assigned to you as directed by the management team.
  • Be knowledgeable of and operate within appropriate outlet and Hotel liquor licensing guidelines and management policies.
  • Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.
  • Ensure all OH&S requirements are adhered to and ensure all health or safety hazards or incidents are reported in a timely manner.

Experience, Qualifications & Skills

  • Experience with POS systems.
  • Passion for delivering exceptional dining experiences and knowledge that it's so much more than just a plated dish or a drink in a glass.
  • Impeccable grooming and presentation.
  • Great, energetic work ethic and a vision and passion to build a fantastic team environment.

The Standard Values

Unconventional & Compassionate | Individuality & Teamwork | Creative & Pragmatic

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