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Residential Quality Assurance Specialist
2 weeks ago
Residential quality assurance is a vital component of ensuring services provide robust systems and frameworks that meet regulatory standards and uphold excellence. As a critical member of the team, you will play a pivotal role in supporting strategic support to residential services.
- Developing and embedding quality frameworks, including monitoring and data analysis.
- Staying updated on relevant regulations, standards, and industry best practices related to the area of specialisation.
- Building strong relationships with key stakeholders and facilitating communication and collaboration among cross-functional teams to achieve common goals.
- Monitoring audits accreditation and compliance performance across all operations, to ensure that services and processes comply with regulatory requirements.
- Leading effective reviews of programs, processes, and systems to implement improvement initiatives aligned with best practices and operating model principles.
As a Residential Quality Assurance Expert, you will be responsible for:
- Supporting the establishment of quality assurance systems, including monitoring and data analysis.
- Collaborating closely with Operations Support and Service Delivery teams and internal stakeholders to achieve common goals.
- Leading effective reviews of programs, processes, and systems to implement improvement initiatives.
To succeed in this role, you will require:
- A Bachelor qualification in a relevant field or equivalent experience.
- Sound working knowledge of Residential Aged Care.
- Substantial experience in quality assurance, audit processes, and compliance.
Join us in delivering significant organisational change and work with senior leaders and managers to drive business success.
