Academic Support Specialist

1 week ago


Armidale, New South Wales, Australia beBeeSupport Full time $77,703 - $89,602

As an Academic Support Specialist, you will play a crucial role in empowering students to achieve their academic goals. This dynamic position requires providing high-level administrative support and specialist student advice for course progression.

About the Role
  • You will provide effective and efficient administrative support for student progression, ensuring seamless transitions throughout the academic journey.
  • Contribute to the continual improvement of student administrative processes, positively impacting student outcomes through data-driven decision making.
About You
  • Tailor responses to clients from diverse backgrounds with sound communication skills, adapting to their needs with empathy and understanding.
  • Demonstrate attention to detail, computer, and time management skills, prioritizing tasks effectively to meet deadlines.
  • Show a genuine desire to help students complete their academic journey, fostering a supportive environment that promotes academic success.
  • Work with complex rules and policies, communicating them clearly and concisely to students.
  • Operate independently under general directions, taking initiative to solve problems and improve processes.
About the Portfolio

The Student Journey portfolio is designed to ensure quality provision from enrolment to graduation, supporting the University's strategy by enabling students' academic success and future life course progress.

This role is ideal for individuals who are passionate about education and committed to delivering exceptional student experiences.



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