Hotel Housekeeping Team Lead

2 days ago


Albert Park, Victoria, Australia Accor Full time
{"title": "Housekeeping Supervisor", "description": "Lead Our Housekeeping Team

We are seeking an experienced and dedicated Housekeeping Supervisor to join our team at Pullman & Mercure Melbourne Albert Park. As a key member of our housekeeping team, you will be responsible for leading the day-to-day supervision of our housekeeping professionals, ensuring that our guests receive the highest level of service and cleanliness standards.

Main Responsibilities:

  • Lead and motivate the housekeeping team to achieve exceptional results.
  • Uphold Pullman Customer & Service standards to maintain consistent and high-quality cleanliness and service standards.
  • Organize and allocate rooms for rostered team members on shift.
  • Assist with the public area cleaning throughout the day.
  • Ensure appropriate chemical safety and OH&S standards are practiced and maintained to the highest standard.

Requirements:

  • Excellent communication and interpersonal skills to lead, motivate, and develop our large team.
  • A strong desire to lead by example and to work every day from the heart.
  • Previous supervisory experience within a hotel environment is essential.
  • Excellent attention to detail with the ability to see through the guest's eyes.
  • Problem-solving skills to ensure the day runs smoothly.
  • Reliability and flexibility to work a rotating roster.

About Us:

Accor is Australia's largest hotel network, with 50+ brands and 5100+ hotels operating in 110 countries. We offer a supportive and inclusive work environment, with opportunities for career growth and development.

What We Offer:

  • A friendly and supportive work environment.
  • Reward and recognition programs.
  • Mentoring and career development alongside experienced and dedicated professionals.
  • Global discounts on hotel accommodation and food and beverage.

We are unable to provide sponsorship for this role, so Australian working rights are required. Apply today to start a conversation and see where your Accor career can take you.", "lang_code": "en"}



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