Customer Service Representative

4 weeks ago

Sydney, New South Wales, Australia Woolworths Full time

Customer Service Representative

At Woolworths, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive outstanding service, whether it's at the checkout, customer service desk, or on the sales floor. Your enthusiasm and commitment to helping others will make a real difference in the lives of our customers.

As part of our retail team, you'll be responsible for providing assistance to customers, resolving queries, and maintaining a clean and welcoming store environment. You'll work collaboratively with your colleagues to create a positive and inclusive store culture.

Whether you're a student, a career changer, or looking for a new challenge, we offer a supportive and inclusive work environment that values your contributions and helps you grow. By joining our team, you'll have the opportunity to develop new skills, work with a diverse range of people, and make a real impact in your community.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Assist customers with purchases, handling returns, and exchanges
  • Work collaboratively with colleagues to maintain a clean and welcoming store environment
  • Participate in team meetings and contribute to the development of store initiatives

What We Offer:

  • A supportive and inclusive work environment that values your contributions and helps you grow
  • Opportunities to develop new skills and advance your career
  • A competitive salary and benefits package
  • A fun and dynamic work environment with a focus on teamwork and customer satisfaction

Why Work with Us:

At Woolworths, we're committed to creating a workplace where our team members feel valued, respected, and empowered. We believe in providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

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