Workshop Team Lead

2 weeks ago

Bordertown, South Australia beBeeMentorship Full time $100,000 - $140,000
About the Role

As a mentor, you will guide and support our workshop team, ensuring that apprentices develop their skills and technicians have the resources they need to excel. This role is ideal for someone who possesses strong leadership skills and excellent communication abilities.

  • Facilitates task assignment and work area allocation to Service Department employees based on their expertise.
  • Aids in evaluating incoming repair orders and may engage in hands-on repairs.
  • Reviews repair orders for accuracy and completeness.
  • Guides and supports technicians and apprentices in diagnosing machine issues.
  • Inspects and maintains all special tools, recommending new tools as needed.
  • Communicates customer complaints to the appropriate supervisor.
  • Organizes in-house training for technicians in collaboration with the relevant department head and conducts regular safety meetings.
  • Coordinates the reconditioning of used equipment and setup of new equipment.
  • May authorize equipment release for customer delivery.
  • Assists with performance appraisal feedback and participates in the selection and onboarding process for new team members.
  • Steps in for the supervisor when required.
About You

The ideal candidate has 3+ years of experience as a Service Technician and possesses strong time management skills, effective communication abilities, and proficiency in Microsoft Office.

  • Strong leadership skills and familiarity with relevant products.
  • Effective communication abilities and proficiency in Microsoft Office.
  • A high school diploma or equivalent experience is required.
  • A forklift license is preferred.
What's in it for You?
  • Competitive Salary: Negotiable based on experience.
  • Career Advancement: Opportunities for professional development across our network.
  • Leadership Development: Step into a leadership role where you can shape the future of our service team.
  • Ongoing Training: Access continuous training and development to enhance your skills and career prospects.
  • Employee Assistance Program: Benefit from our support services designed to promote your well-being.

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