Guest Service Ambassador

4 days ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $60,000 - $80,000
Job Overview

A charismatic and vibrant Guest Service Ambassador is sought to deliver exceptional guest experiences while maintaining a dynamic atmosphere.

Main Responsibilities
  • Process guest arrivals by confirming reservations, assigning rooms and activating room keys.
  • Process all check-outs including resolving any late and disputed charges.
  • Review the panel to process mobile check-out requests, perform check-out on the property management system and follow up with e-folios sent to guests.
  • Process all payment types such as room charges, cash, checks, debit or credit cards.
  • Coordinate with housekeeping to track readiness of rooms for check-in and report any guest concerns.
  • Answer, respond to and process all guest calls, messages, questions or concerns.
  • Provide guests with information and directions regarding the property and local areas of interest.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
About Our Team

We celebrate authenticity and creativity in our work culture. It sparks imagination and curiosity, bringing the W experience to life for our guests. As a Guest Service Ambassador, you will be part of a vibrant and dynamic team that delivers exceptional guest service.

  • Guest Services Ambassador

    4 days ago

    Sydney, New South Wales, Australia Jll Full time

    Join to apply for theGuest Services Ambassadorrole atJLL5 days ago Be among the first 25 applicantsJoin to apply for theGuest Services Ambassadorrole atJLLGet AI-powered advice on this job and more exclusive features.About the role:The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship...

  • Guest Services Ambassador

    4 days ago

    Sydney, New South Wales, Australia Dab-Jones Lang Lasalle (Nsw) Pty Ltd Full time

    The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests, based at their offices in the Sydney CBD. As the first point of contact in the lobby you are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services....

  • Guest Services Ambassador

    4 days ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $55,800 - $78,600

    We are seeking a hospitality professional to join our team as a Guest Services Ambassador. As the first point of contact for our guests, you will play a key role in ensuring their stay with us is nothing short of exceptional.Key ResponsibilitiesManage guest administration and provide expert local knowledge to enhance their experience.Contribute to a positive...

  • Guest Services Ambassador

    2 weeks ago

    Sydney, New South Wales, Australia JLL Full time

    Join to apply for the Guest Services Ambassador role at JLL5 days ago Be among the first 25 applicantsJoin to apply for the Guest Services Ambassador role at JLLGet AI-powered advice on this job and more exclusive features.About the role:The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship...

  • Guest Services Ambassador

    5 days ago

    Sydney, New South Wales, Australia JLL Full time

    Join to apply for the Guest Services Ambassador role at JLL5 days ago Be among the first 25 applicantsJoin to apply for the Guest Services Ambassador role at JLLGet AI-powered advice on this job and more exclusive features.About the role:The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship...

  • Guest Service Ambassador

    4 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    $63,856 per year + super + 17.5% leave loadingAbout the RoleMeriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.As a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to deliver warm and authentic service in every interaction. You will play a...

  • Guest Service Ambassador

    6 hours ago

    Sydney, New South Wales, Australia beBeeGuestService Full time $91,234 - $123,456

    Job Overview:Welcome to a career as a Guest Service Ambassador! This role requires providing exceptional customer experiences and ensuring seamless interactions between guests and hotel staff.We are looking for individuals with excellent communication skills, a warm personality, and the ability to provide tailored solutions to guest...

  • Guest Service Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $63,856 per year + super + 17.5% leave loadingMeriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.About the RoleAs a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to delivery warm and authentic service in every interaction. You will play a...

  • Guest Service Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $63,856 per year + super + 17.5% leave loadingMeriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.About the RoleAs a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to delivery warm and authentic service in every interaction. You will play a...

  • Guest Service Ambassador

    2 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $63,856 per year + super + 17.5% leave loadingMeriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.About the RoleAs a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to delivery warm and authentic service in every interaction. You will play a...