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Forensic Claims Accountant

2 months ago

Docklands, Victoria, Australia MLC Limited Full time
About the Role

We are seeking a highly skilled Financial Analyst to join our newly created Claims Investigations & Support Services team at MLC Limited. As a Financial Analyst, you will play a critical role in providing specialized support to our Claims team, focusing on financial assessments and upskilling the capability of our Retail and Group Claims teams.

Key Responsibilities
  • Financial Analysis and Support
    • Ensure the consistent delivery of a high-quality claims accounting service that promotes industry-leading claims practices and minimizes the risk of financial leakage.
    • Provide support to our Claims team where matters have been referred for financial review within SLAs.
  • Expertise and Development
    • Maintain an appropriate level of expertise in all Insurance Products, claims management processes, and the Contemporary Claims Management approach to develop others and respond to escalated issues and complaints.
  • Control and Compliance
    • Act as a control to ensure that Claims financial leakage and reputational risk is minimized.
    • Achieve 100% compliance by ensuring the Claims team operates within authority levels, regulatory, legal, compliance, risk, and business requirements.
  • Collaboration and Guidance
    • Work collaboratively across the business as well as with external stakeholders by providing guidance and support on the financial aspects of claims assessments.
About You
  • Tertiary Qualification in Business, Commerce (Accounting Major is desirable)
  • Commenced/Commencing Chartered Accountant (CA) or Certified Practicing Accountant (CPA) Qualification (desirable)
  • Demonstrated experience in Customer-service
  • Experience in a similar role or 2+ years Life Insurance Experience including knowledge of legislation and regulations affecting the life industry and Claims Handling (desirable)
Why Join Us
  • We do work that makes a genuine difference to our customers, partners, and community.
  • We have a supportive, inclusive, and flexible team culture, including hybrid working.
  • We support your growth and development, and careers across our business units and teams that are as unique as our people.
  • We reward and celebrate our successes, through our incentive and recognition programs.
  • We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
  • We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.