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Salesforce Solution Developer

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Sydney, New South Wales, Australia beBeeEngineering Full time $90,000 - $150,000

As a Senior Support Engineer, you will play a pivotal role in delivering innovative ICT solutions to support our services. You will be part of the Technology Services Division, maintaining and configuring key Salesforce products.

The position requires extensive expertise in Salesforce, with experience in Service Cloud, Health Cloud, and Digital Experience applications. Key responsibilities include ongoing system administration, deploying changes via established DevOps frameworks, and investigating issues through diverse log sources.

Key Responsibilities:

  • Ongoing system administration: user management, monitoring application metrics, ensuring data integrity.
  • Deploying changes via established DevOps frameworks and investigating issues through diverse log sources.
  • Evaluating Salesforce releases to provide clear impact assessments across departments.
  • Developing and maintaining detailed documentation on processes and configurations.
  • Collaborating with internal and external stakeholders, including business units, architectural teams, and data specialists.
  • Operating within Agile delivery methodologies and troubleshooting API integrations, including MuleSoft.
  • Creating event monitoring and alerting systems and facilitating knowledge sharing.

With your deep understanding of the Salesforce ecosystem, you will build and automate end-to-end processes using declarative tools and troubleshoot OmniStudio components, such as FlexCards, Omniscripts, data raptors, and integration procedures.

Key Qualifications:

  • Extensive Salesforce expertise.
  • Experience in Service Cloud, Health Cloud, and Digital Experience applications.
  • Strong system administration skills.
  • Excellent communication and collaboration skills.
  • Ability to operate within Agile delivery methodologies.

This is an exciting opportunity for a talented individual to join our team and contribute to delivering innovative ICT solutions. If you have the required skills and qualifications, we encourage you to apply.