Duty Manager

3 days ago


Port Stephens, Australia Travel + Leisure Co. Full time
Deliver Exceptional Guest Experiences

At Travel + Leisure Co., our mission is to put the world on vacation. As a Front Office Duty Manager, you will play a vital role in ensuring the smooth operation of our resort's reception desk. Your tasks will include greeting and registering guests, providing information about local attractions, and managing any issues that may arise.

Key Responsibilities:

  • Efficiently manage the day-to-day operations of the reception desk
  • Provide exceptional customer service to guests and owners
  • Develop and lead a high-performing team to promote excellent customer service
  • Manage guest issues and concerns in a professional and timely manner

What We Offer:

  • A dynamic and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a global company that values innovation and growth

Requirements:

  • Proven experience in a Front Office department at a supervisory level
  • Knowledge of hotel property management systems
  • Excellent communication and leadership skills
  • A positive attitude and passion for delivering exceptional customer service

Join Our Team:


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