Sports and Entertainment Client Success Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeClientSuccess Full time $85,000 - $140,000
Job Summary:

We are seeking a seasoned professional to oversee the success of our sports and entertainment clients. As a key member of our team, you will be responsible for driving client value and ensuring their long-term growth.

About the Role:

This is a critical position that requires a unique blend of business acumen, technical expertise, and exceptional interpersonal skills. You will be responsible for developing and executing strategies to drive client adoption and retention, as well as identifying opportunities to expand our services.

You will work closely with cross-functional teams to deliver tailored solutions that meet the evolving needs of our clients. Your expertise in customer success, account management, and digital marketing will enable you to build strong relationships with senior stakeholders and drive meaningful outcomes.

Key Responsibilities:

  • Oversight of client onboarding and renewal processes
  • Development and implementation of client success strategies
  • Identification and pursuit of new business opportunities
  • Cross-functional collaboration to deliver customized solutions
Requirements:

To succeed in this role, you will require:

  • A minimum of 2 years of experience in customer success, account management, or digital marketing
  • Proven track record of driving client growth and retention
  • Excellent communication and presentation skills
  • Ability to simplify complex ideas for diverse audiences
  • Industry knowledge or experience within sports or music/entertainment
Benefits:

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

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