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Customer Service Delivery Specialist
3 weeks ago
This is an excellent chance to contribute to the delivery of a superior customer support experience for volunteers.
You will oversee the management of the customer support model for our Digital Store platform and State Logistics Centre shop front, including coordinating requirements between departments.
Your strong service skills and ability to deliver results on time will be key to supporting volunteers and achieving objectives.
We are seeking a customer service professional with experience in large or complex organisations and a deep understanding of what it takes to deliver an exceptional customer experience.
- Main Responsibilities:
- Oversight of the customer support model for Digital Store platform and State Logistics Centre shop front
- Coordination of requirements between departments
- Monitoring member orders and providing order status updates to stakeholders and volunteers
- Prioritisation of tasks effectively to meet competing demands
