
Team Leader
4 days ago
We are seeking a skilled and motivated team lead to join our operations team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about creating positive experiences for both guests and staff.
About the Role:
- This position involves leading and supporting a service team across daily operations, ensuring smooth service delivery, and maintaining high standards.
- You will act as the first point of contact for escalated guest or staff concerns, resolving challenges promptly and effectively.
- Overseeing staff allocations, attendance, and performance, driving engagement in marketing campaigns, and managing cash handling and reconciliation with accuracy.
- Providing training, coaching, and mentoring to your team, overseeing F&B and event operations, and maintaining safety standards and emergency management readiness.
Requirements:
- Strong leadership and communication skills, with the ability to motivate and influence others.
- A passion for exceptional service and hospitality, with a focus on career growth and self-development.
- Confidence in multitasking and meeting deadlines, with a willingness to learn and adapt.
- RSA, RCG, and ARCG certifications (or a willingness to obtain).
Benefits:
- A supportive team environment where leadership and initiative are valued.
- Opportunities for growth, recognition for contributions, and a chance to play a key role in creating memorable moments for members and guests.
- A dynamic work environment with every shift being different, rewarding, and full of energy.
Job Details:
- Employment Type: Full-time
- Job Function: Hospitality
Why this role?
This role offers a unique blend of leadership challenges and opportunities for personal growth, making it an attractive option for anyone looking to advance their career in the hospitality industry.
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