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AI Solutions Sales Expert
2 months ago
Location: Australia - New South Wales - Fully Flexible
Employment Type: Full time
Position OverviewAs an AI Sales Specialist at Zendesk Pty Ltd, you will be instrumental in driving our sales performance and fostering the adoption of our innovative AI solutions.
Your role will focus on two main objectives: achieving sales targets and empowering our sales team to effectively market AI products. If you have a successful sales background, a strong grasp of AI technologies, and the ability to elevate a sales organization, we invite you to consider this opportunity.
Key Responsibilities- Assume complete responsibility for sales quotas and actively pursue exceeding set targets.
- Work collaboratively with the sales team to formulate and implement strategic initiatives aimed at revenue enhancement and ambitious sales goals.
- Establish and maintain robust relationships with clients, identifying their business challenges and utilizing a value-based sales approach to align AI solutions with their objectives.
- Serve as a strategic consultant, offering insights on how our AI offerings can specifically meet customer needs, and work together to create aligned roadmaps.
- Provide expertise on AI solutions to the sales team, ensuring they are equipped to succeed in AI sales interactions.
- Design and conduct training sessions to empower sales personnel with the necessary knowledge and skills to effectively market and sell AI products.
- Implement a value selling strategy to enable our sales teams to communicate the benefits of our AI solutions effectively.
- Collaborate with cross-functional teams to integrate best practices in value selling throughout our operations.
- Work closely with the product development team to tailor our AI solutions to meet client specifications.
- Gather and relay valuable customer feedback to inform ongoing product improvements.
- Bachelor's degree in Business, Engineering, Computer Science, or a related discipline; an MBA or advanced degree is preferred.
- Demonstrated experience in a sales role with a focus on Conversational AI solutions.
- At least 10 years of experience in contact center sales or related customer experience roles.
- A minimum of 3 years of experience specifically in Conversational AI sales, including consumption-based AI applications.
- Proven track record of achieving or surpassing sales targets.
- Comprehensive understanding of artificial intelligence technologies and their application in enhancing customer and agent experiences in contact centers.
- Exceptional communication and interpersonal abilities.
- Willingness to travel as necessary.
If you possess a strong history of achieving sales objectives, a deep understanding of AI technologies, and the capability to inspire and elevate a sales team in AI sales, we encourage you to explore this opportunity.
About ZendeskZendesk specializes in developing software that enhances customer relationships. Our solutions empower organizations to improve customer engagement and gain deeper insights into their clientele. Zendesk products are user-friendly and easy to implement, allowing organizations to adapt swiftly, focus on innovation, and scale as they grow.
With over 100,000 paid customer accounts across more than 150 countries and territories, Zendesk has a global presence, with operations in the United States, Europe, Asia, Australia, and South America.
