Delivering Efficient Systems Manager

4 days ago

Melbourne, Victoria, Australia beBeeAutomation Full time $180,000 - $220,000
Key Job Responsibilities

This position is responsible for overseeing the development and implementation of internal systems that reduce workload, increase delivery speed, and generate commercial value.

You will lead a small team of skilled engineers, drive adoption, assess ROI, and ensure the optimal mix of in-house development and off-the-shelf solutions.

Main Duties:
  • Delivery Leadership: Manage the roadmap across various internal platforms, including both standard and custom-built solutions. Guide the project manager in backlog management, eliminate obstacles, and ensure timely delivery
  • Team Management: Lead and mentor a team of 5-7 engineers. Support their professional growth through structured one-on-one meetings, feedback, and personal development planning
  • Adoption & Change: Ensure implemented solutions are effectively used. Develop adoption plans including internal communications, metrics, training, and follow-up to achieve 80%+ active usage within 90 days
  • Build vs. Buy Judgement: Evaluate whether to customize, extend, or replace existing systems. Oversee rapid scoping, proof-of-concepts, and ROI modeling
  • Technical Oversight: Ensure secure, API-first, scalable architecture, whether implementing off-the-shelf tools or building in-house
  • Commercial Discipline: Make data-driven decisions. Align all work to commercial returns, staff efficiency, or customer outcomes
Requirements:
  • Experience delivering internal systems and automation projects, ideally in an MSP or SaaS-heavy environment
  • Proven team leadership experience, growing, mentoring, and managing engineers
  • Strong understanding of Agile delivery, system ownership, and change management
  • Commercial focus, confident in ROI modeling, licensing decisions, and impact-led prioritization
  • Technical fluency with APIs, integration design, and security best practices
  • Clear playbook for driving adoption, not just shipping features
Expected Outcomes:
  • Team performance: The team is engaged, delivers consistently, and staff turnover is low
  • Feature adoption: At least 85% of intended users are actively using new features within 90 days of release
  • Return on investment: Each project delivers a clear, measurable benefit within 12 months
  • Sprint delivery: At least 85% of the planned work is completed each sprint

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