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Centre Leader

2 months ago


Gosford Shire, Australia Pacific Smiles Group Full time
About the Role

We are seeking a highly skilled and experienced Centre Leader to join our team at Pacific Smiles Group. As a key leadership role, you will be responsible for managing one of our industry-leading dental centres and leading a team of professionals to deliver exceptional patient care and service.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and guidance to the centre team, ensuring effective communication, collaboration, and problem-solving.
  • Operational Management: Oversee the day-to-day operations of the centre, including financial management, budgeting, and expense monitoring.
  • Patient Experience: Ensure the highest standard of patient care, satisfaction, and safety, meeting or exceeding patient expectations.
  • Clinical Compliance: Ensure adherence to applicable medical regulations, privacy legislation, and practice policies, maintaining a safe and compliant work environment.
  • Team Development: Recruit, train, and manage a team of dental assistants, supporting their learning and development opportunities.
  • Stakeholder Relationships: Build and maintain strong relationships with patients, dentists, health funds, and local suppliers, ensuring effective communication and collaboration.
  • Performance Management: Set and meet key performance indicators within agreed budgets for the centre, ensuring financial stability and growth.
Requirements
  • Leadership Experience: Proven leadership experience in a healthcare or related industry, with a strong track record of success.
  • Business Acumen: Strong business and commercial acumen, with experience in financial management, budgeting, and expense monitoring.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, staff, and stakeholders.
  • Problem-Solving: Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Team Management: Proven ability to lead and manage a team of professionals, with a focus on employee development and retention.
About Pacific Smiles Group

Pacific Smiles Group is a rapidly growing, ASX-listed professional company with a strong commitment to delivering exceptional patient care and service. We offer a range of benefits, including in-house learning and development programs, on-the-job mentoring and coaching, and a competitive salary with bonuses and access to corporate fitness programs.