Luxury Restaurant Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Accor Full time

Company Overview:


Sofitel Sydney Wentworth is a luxury hotel that offers an unforgettable experience, blending French zest with Sofitel luxury. We are currently undergoing a transformation to enhance our facilities and deliver outstanding service to our guests.



Job Description:


As Assistant Restaurant Leader, you will be responsible for supporting the Restaurant Leader and Senior Assistant Restaurant Leader, embodying the values and standards of House Made Hospitality and Sofitel. Your role will involve ensuring product and service standards are met, fostering a welcoming environment for guests, and leading by example in terms of product knowledge.



Responsibilities:



  • Monitoring and training staff to ensure high-quality product and service standards
  • Fostering guest interaction and creating a welcoming atmosphere
  • Leading by example in product knowledge, including food, drinks, and history of the building
  • Building relationships with guests to encourage repeat custom


Qualifications and Skills:



  • Strong understanding of wine, spirits, and cocktails
  • Good knowledge of coffee operations
  • Experience in high-volume restaurant environments, preferably in a CBD or corporate setting
  • At least 3 years of experience in leadership or management roles
  • Ability to manage teams and understand wage targets
  • Proficiency in using Seven Rooms software


Benefits:


We offer a range of benefits, including discounted city parking, complimentary dry cleaning, progressive leave policies, and unlimited development opportunities. As part of Accor, you'll have access to industry benefits on accommodation, dining, travel, wellbeing, and more.



Salary: $80,000 - $110,000 per annum, depending on experience.



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