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Administration Support Officer

2 months ago


Parramatta, New South Wales, Australia flourish Australia Full time
About the Role

We are seeking a highly skilled and compassionate Administration Support Officer to join our team at Flourish Australia. As a key member of our mental health services team, you will play a vital role in providing administrative support to our operations.

Key Responsibilities
  • Provide day-to-day administrative support to our mental health services team, including reception services, appointment scheduling, and data entry.
  • Process Medicare claims and coordinate the client booking system.
  • Perform a range of administrative tasks, including maintaining accurate records, preparing reports, and providing general administrative support.
  • Be the first point of contact for young people and their families, providing a warm and welcoming environment.
  • Work collaboratively with our clinical and operations team to ensure the smooth operation of our services.
Requirements
  • Minimum 3 years' experience in an administrative role, preferably in the community services sector.
  • Possession of qualifications in business management, administration, finance, or human resources.
  • Ability to demonstrate an in-depth knowledge of allied health/medical practice management.
  • Clear understanding and knowledge of Medicare billing, Electronic Medical Records, and the Australian health system.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
What We Offer
  • Tax-Free Salary Packaging available up to $15,900.
  • Generous leave provisions, including 17.5% leave loading and additional days of personal leave.
  • Family-friendly and flexible working conditions.
  • Opportunities for career progression, professional development, and training.
  • Employee Assistance Program for confidential wellbeing support.
  • Regular supervision, ongoing 1:1 mentoring, and strong team support.
About Flourish Australia

Flourish Australia is a leading provider of mental health services, dedicated to supporting young people and their families. We offer a range of services, including early intervention, mental health support, and community programs. Our team is passionate about delivering high-quality services that make a real difference in people's lives.