Station Experience Coordinator

17 hours ago


Melbourne, Victoria, Australia beBeeCustomer Full time $53,100 - $70,220

Are you passionate about delivering exceptional customer experiences and making a positive impact on daily travel? As a Trainee Station Assistant, you'll be the face of our stations, providing expert support and guidance to commuters.

Your Key Responsibilities:
  • Be the voice of the station: Make engaging public announcements to keep travellers informed
  • Be the friendly face commuters rely on: Guide customers with timetable details, assist at ticket barriers, and offer expert advice on transport options
  • Make a difference: Provide support to customers with special needs, ensuring a safe and accessible journey for everyone
  • Empower passengers: Assist with sales, top-ups, and expert ticketing advice to keep travel smooth and hassle-free
  • Keep the station safe and welcoming: Maintain a visible presence, enhance security, and help create a supportive environment for all

We encourage applications from individuals who share our passion for inclusivity and diversity. With a predictable seven-day rotating roster, you'll enjoy a great work-life balance and opportunities for growth in a rapidly evolving industry.



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