A Leadership Role for a Customer Service Team Lead

4 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $110,000 - $140,000
Job Title:

Leadership Role for Customer Service Team

We are seeking a senior customer service professional to lead our team and drive excellence in customer satisfaction.

This is an exciting opportunity for someone who thrives on building relationships, mentoring others, and delivering exceptional service.

About the Job:

The successful candidate will be responsible for leading the customer service team, guiding daily operations, and supporting valued customers and account managers.

Key responsibilities include responding to customer inquiries, processing orders accurately, and providing timely updates.

The ideal candidate will have a strong understanding of the print and label manufacturing industry, technical print knowledge, and the ability to translate customer needs into practical solutions.

Requirements:
  • Leadership Experience:
    • A proven track record of motivating teams and driving performance.
  • Customer Service Skills:
    • Strong collaboration skills and the ability to work cross-functionally.
    • Excellent communication and interpersonal skills.
  • Technical Knowledge:
    • Strong understanding of the print and label manufacturing industry.
    • Technical print knowledge and problem-solving skills.
Benefits:
  • Competitive remuneration package.
  • Free onsite parking.
  • Local and global career opportunities.
  • Employee Assistance Program (EAP).
  • Employee referral program.
  • Supportive and inclusive environment.
What We Offer:

We believe in creating a workplace where everyone feels valued and empowered. Our organization values diversity and inclusion and encourages applications from underrepresented groups.

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