Leadership Role

1 week ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $91,200 - $114,900
Job Title: Customer Service Team Leader

The primary objective of this role is to lead the Customer Service team, ensuring seamless daily operations. The ideal candidate will possess excellent leadership skills, be customer-centric and have a strong understanding of the print and label manufacturing industry.

Responsibilities:
  • Manage and support the Customer Service team to maintain smooth daily operations
  • Respond to customer inquiries and process orders accurately and efficiently
  • Collaborate with Account Managers and inbound customers to provide timely updates and resolution
  • Maintain accurate records and ensure efficient documentation processing
  • Resolves customer concerns and collaborate with internal departments for effective solutions
  • Drive process improvements and foster a positive, high-performing team culture
Requirements:
  • Australian working rights (without restrictions)
  • Proven leadership experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Highly detail-oriented and process-driven

What We Offer:

Opportunity to grow and develop as a leader within our organisation


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