Global Corporate Travel Solutions Specialist
1 day ago
About the Role:
We are seeking a skilled Corporate Travel Account Manager to join our team. As a vital link between our clients and their services, you will be responsible for ensuring a smooth travel experience, optimising travel programs, and building strong client relationships. Your expertise will be key in delivering value and efficiency to our clients.
Key Responsibilities:
- Build Strong Relationships: Cultivate lasting partnerships with corporate clients, understanding their unique needs and ensuring top-notch satisfaction.
- Coordinate Efforts: Be the primary contact for clients, overseeing all travel services and ensuring flawless execution of arrangements.
- Optimize Programs: Analyse travel patterns to uncover cost-saving opportunities and improve efficiency.
- Negotiate Contracts: Work with airlines, hotels, and car rental companies to secure the best deals for our clients.
- Resolve Issues: Swiftly address any travel-related challenges to keep clients' plans on track.
- Provide Insights: Deliver regular performance reports and recommend strategies for enhancement.
- Implement New Programs: Assist clients with training on travel policies and procedures.
- Stay Informed: Keep up with industry trends and regulations to offer the best recommendations.
- Collaborate: Work closely with our travel consultants and operations teams for effective program execution.
- Educate Clients: Help clients navigate travel tools and policies for an enhanced experience.
What We're Looking For:
- Proven experience as an Account Manager in corporate travel or a related field.
- Strong grasp of corporate travel management and booking systems.
- Excellent communication and interpersonal skills with a customer-centric mindset.
- Strong analytical skills to inform decisions.
- Proficiency in Microsoft Office and travel management software.
- Ability to thrive in a fast-paced environment both independently and as part of a team.
What We Offer:
- Competitive salary ($100k - $120k) + Super + Incentives
- Opportunities for professional growth and career advancement.
- A supportive and collaborative work culture.
- Access to the latest travel technology and resources.
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