Achieve Financial Goals

1 week ago

Melbourne, Victoria, Australia beBeeFinancial Full time $64,423 - $87,961
Job Overview

We're seeking a skilled professional to join our team as a Personal Banking Advisor. In this role, you will play a key part in helping customers achieve their financial goals through excellent customer service and expert banking advice.

  • You will be the first point of contact for customers visiting our branch, providing a warm and welcoming experience that sets us apart from other banks.
  • Your primary focus will be on assisting customers with transactional and savings banking needs, including managing their finances, offering relevant advice, and referring them to specialists when necessary.
  • Beyond just banking, you'll build strong relationships with customers, understand their needs, and provide tailored solutions to meet their individual circumstances.
About You

To succeed in this role, you'll need a solid background in face-to-face customer service, experience handling cash transactions efficiently, and the ability to multitask in fast-paced environments.

Able to connect with customers from diverse backgrounds, you'll thrive in a dynamic team where no two days are ever the same. A passion for learning and growing within the industry is essential.

What's Next?

In return for your hard work and dedication, you can look forward to a rewarding career path, competitive remuneration, and opportunities to participate in community projects as a paid volunteer.

Requirements

Key Skills:

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to handle cash transactions accurately and efficiently
  • Strong problem-solving and analytical skills
  • Basic knowledge of banking products and services

Qualifications:

  • Degree in business or finance (or related field)
  • Relevant certification or training in customer service or sales

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