Optical Industry Expert

3 days ago

Sydney, New South Wales, Australia beBeeCareer Full time $40,000 - $60,000

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses and frames. Our company combines two centuries of innovation to elevate vision care and the consumer experience.

We operate a network of stores, including Sunglass Hut and LensCrafters.

Customer Service Consultant – Silverwater

This role involves learning about the optical industry, eye conditions, and optical dispensing. You will be trained to become a Customer Service Representative, serving as the primary contact for customer inquiries via calls and emails, providing technical advice and product recommendations on lens solutions.

  • You will have optical knowledge
  • You will need at least 2 years' customer service experience, preferably in a call center
  • You must have excellent communication skills, both written and verbal
  • You should have strong computer literacy, including order systems and tools
  • You will need high attention to detail

About This Role:

  • This is an opportunity to pursue a career in the optical industry
  • You will be highly organized, capable of managing multiple tasks
  • You will be reliable, punctual, proactive, and enthusiastic

We are committed to creating a workplace where everyone feels valued, respected, and empowered. We provide equal opportunities regardless of gender, ethnicity, disability, sexual orientation, or life stage. We support flexible work arrangements to meet work/life commitments and promote wellbeing.

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