Retail Security Specialist

3 days ago

Ballarat, Victoria, Australia beBeeSecurity Full time $50,000 - $70,000
Job Overview

This role involves providing security services at a major shopping centre. Key responsibilities include building relationships, managing access, responding to client requests, ensuring site safety, and managing emergency situations.

About the Role

This position offers an opportunity for candidates with strong interpersonal skills to work in a dynamic retail environment. As a key member of our team, you will be responsible for delivering exceptional customer service and maintaining a safe working environment.

Key Responsibilities
  • Providing excellent customer service to tenants, guests, and visitors.
  • Managing access control and surveillance systems.
  • Responding to client requests and resolving issues promptly.
  • Maintaining site safety and security protocols.
  • Managing emergency situations effectively.
Requirements
  • Certified Security Licence with crowd control experience.
  • Current First Aid Certificate.
  • CPR Certificate.
  • Previous retail security experience (desired).
  • Strong interpersonal and communication skills.
  • Ability to take ownership of service delivery.
  • Report writing skills.
  • Excellent presentation and corporate attire.
  • High-level problem-solving skills.
  • Valid work rights in Australia.
  • Availability for shifts up to 12 hours and across 7 days/nights.
What We Offer
  • Reward and recognition incentives.
  • Ongoing training and development.
  • A safe and supportive working environment.
  • Career development opportunities.
  • A family-oriented culture.
  • Free uniform.

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