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Enrolment and Administration Officer
2 months ago
We are seeking an experienced Enrolment and Administration Officer to join our team at WISE Employment LTD in Bendigo. As a key member of our AST division, you will be responsible for providing exceptional customer service, processing student enrolments, and maintaining accurate records.
Key Responsibilities- Receive and log enquiries from students, ensuring timely and effective responses.
- Administer short course enrolment processes, including data entry and record-keeping.
- Input various forms of data onto our Student Management System, aXcelerate, and maintain accurate records.
- Create courses, enter enrolments, and update attendance records for new and existing students.
- Learn to manage data input for delivery plans and training assessment strategies.
- Learn to upload RTO AVETMISS data to SVTS and investigate errors.
- Learn month-end data integrity reporting requirements.
- Filing and archiving processes.
- Other duties within the Training Support Services team as directed.
- Experience in a reception or administrative role, preferably in an education or training setting.
- Excellent customer service skills and the ability to liaise with a diverse range of clientele.
- Experience in business administration software systems, including MS Office suite and Student Management Systems.
- Attention to detail and accomplished time management skills.
- Demonstrated ability to prioritise workload and meet deadlines.
- Demonstrated ability to work individually and as an effective team member.
- Competitive salary with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More
- Fantastic reward and recognition initiatives and ongoing learning and development.
- An annual Diversity Day, the ability to purchase additional annual leave, and various healthy lifestyle initiatives.
- Learning and Development Programs.
- Company Laptop & iPhone.
- Exclusive benefits and discounts from leading retailers through Flare.
If you are a motivated and detail-oriented individual with excellent communication skills, please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.
We actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community, and Aboriginal and/or Torres Strait Islander candidates.
