Head of Sales Operations
1 day ago
**Job Overview**
The Head of Retail is a key role within the organization, responsible for driving and executing the retail strategy with a focus on driving profitability, ensuring the brand's retail business remains competitive, customer-focused and aligned with the brand vision.
This role will oversee the retail field and visual merchandising field teams, ensuring retail store operations and visual standards in-store are flawlessly executed, delivering a consistent and engaging customer experience that maximizes customer conversion and profitability for the retail business.
The ideal candidate will have extensive management experience within a retail environment or working in a high sales turnover retail business, with a strong industry and operational understanding. They will be able to lead and manage a team, providing guidance and coaching to ensure all locations are leveraging best-practice to drive sales, conversion and profitability.
A proven track record in senior leadership roles is essential, with experience in strategy development and implementation, finance management, retail operations and customer experience. Strong collaboration and communication skills are also required, as well as the ability to foster an inclusive environment where all team members can thrive and feel included, respected and safe.
**Key Responsibilities:**
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