Customer Experience Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000
Welcoming Guests

We are seeking a dedicated and experienced Hospitality Attendant to join our team in providing exceptional service on board our iconic rail journeys.

Your primary responsibilities will include:

  • Providing top-notch service in our onboard restaurants and bars, ensuring a warm and inviting experience for our guests.
  • Maintaining the cleanliness and upkeep of our train carriages to meet high standards.
  • Assisting with luggage handling and concierge services at terminals, ensuring seamless transitions for our passengers.
  • Hosting guests on off-train excursions and creating unforgettable experiences that leave lasting impressions.

This role requires individuals who are passionate about delivering exceptional customer service, have experience in fine dining or a la carte settings, and possess a dynamic energy that brings a smile to every guest's face.

Our team offers various benefits, including discounts on Journey Beyond travel and experiences, attractive salaries, and opportunities for career growth and development.

As a Hospitality Attendant, you will play an integral part in shaping memorable experiences for our guests and contributing to the success of our business.

Key skills and qualifications required for this role include:

  • Exceptional customer service skills, with a focus on delivering personalized experiences.
  • Experience in fine dining or a la carte settings, with knowledge of wine and spirits.
  • Ability to work effectively in a team environment, with strong communication and interpersonal skills.
  • Flexibility and adaptability, with a willingness to work varied shifts and schedules.

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