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Senior Officer, Future Student Engagement
2 months ago
We are seeking a highly motivated and experienced Senior Officer, Future Student Engagement to join our team at Deakin University. As a key member of our Future Student Engagement team, you will play a critical role in promoting our courses to prospective students and their key influencers, representing the university at events, and providing accurate information about our programs and application processes.
Key Responsibilities- Develop and Implement Practical Solutions: Create and apply effective solutions tailored to stakeholder needs, ensuring seamless delivery of services.
- Plan and Prioritize Work Effectively: Strategically organize tasks and critical activities, addressing potential barriers to success, and continuously assess progress to stay on track.
- Seek and Act on Client Feedback: Regularly gather feedback on client satisfaction and perspective, responding openly and transparently, and using insights to improve service and address any issues.
- Provide Ethical and Insightful Advice: Offer guidance that addresses core issues and adds value, ensuring advice is ethical, promotes positive outcomes, and aligns with client needs.
- Demonstrate Commitment and Integrity: Show high levels of dedication and energy in all professional activities, upholding personal integrity, and making decisions that reflect university values and standards.
- Degree or Equivalent Experience: A relevant degree with subsequent experience, or extensive specialist knowledge in technical or administrative fields.
- Relevant Education and Experience: An equivalent combination of experience and/or training in marketing, communications, or PR.
- Field-Specific Expertise: Proven experience in marketing, student recruitment, communications, account management, events, or related areas.
- Project Management Skills: Demonstrated ability to manage projects or programs to meet key objectives effectively.
- Communication and Technical Skills: Superior interpersonal, verbal, and written communication skills, with experience in CRM systems and advanced proficiency in Microsoft Office, including PowerPoint and spreadsheets.
At Deakin University, we value diversity and aim to build an inclusive environment that champions, embraces, and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
We offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
