Customer Service Ambassador

4 days ago

Brisbane, Queensland, Australia beBeeAmbassador Full time $45,000 - $60,000

You may not be aware of our community, but once you take a look at our dynamic and rapidly growing organization with a culture centered around creating connections, you'll discover a world of opportunities.

As a leading provider of Lifestyle communities and holiday parks across key urban and coastal markets, we employ over 1300 people across 120 parks and communities. Our offices are based in the eastern seaboard states.

Here, you can enjoy working within an organization that genuinely cares for its people and is committed to building communities where residents and visitors can truly belong.

About Our Community

Set amidst 15 acres of beautiful subtropical gardens, our holiday park is nestled near the beach in picturesque Port Stephens. Guests of all ages and interests will find plenty to do, with 26 pristine beaches right on the park's doorstep.

Responsibilities

Key Tasks:

  • Welcome every guest to our community, explaining our facilities, surrounding area, and activities
  • Actively promote our community as the ideal destination by sharing its unique story
  • Manage guest check-in and check-out, attend to general receptionist duties, and follow correct procedures
  • Maintain a high level of customer service at all times
  • Respond to resident/guest concerns and contact relevant staff when necessary

Requirements

What We're Looking For:

  • Exceptional customer service skills
  • Prior experience in a similar role or industry
  • Proficiency in Microsoft Suite and booking software
  • A passion for the tourism industry with strong sales abilities
  • A team player with attention to detail and excellent organizational skills

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