Careers in Healthcare Leadership

6 days ago

Adelaide, South Australia beBeeService Full time $70,000 - $90,000
Homecare Service Delivery Lead

As a seasoned professional, you will play a pivotal role in leading our workforce capability through the successful delivery of service initiatives. Your expertise will be instrumental in building our workforce capacity to meet the evolving needs of our customers.

  • Promote our value set and attract new talent to drive business growth.
  • Support and coach the field team to deliver exceptional customer experiences.
  • Manage leave and optimize utilization of the field workforce to maximize efficiency.
  • Develop strategies to engage support workers and drive business expansion.
The Opportunity

This is an exciting opportunity for someone who shares our passion for delivering exceptional service and creating a positive work-life balance for employees.

Join us in shaping the future of healthcare by providing effective support staff to Homecare and NDIS participants.

Requirements

To succeed in this role, you'll need:

  • Minimum 1-2 years' experience in an administrative or similar role.
  • A passion for delivering exceptional customer service.
  • Ability to adapt to high-pressure situations and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Emotional intelligence and empathy when interacting with customers.
The Rewards

Enjoy flexible working arrangements, opportunities for career advancement, and a supportive team environment that prioritizes diversity, inclusivity, and employee well-being.

We foster a culture of excellence and innovation within our organization, driving business growth while maintaining our core values.

You will have the opportunity to pursue ongoing training and professional development, balancing work and personal life with our hybrid work arrangement.

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