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Community Support Specialist

3 weeks ago

Mackay, Queensland, Australia beBeeHousing Full time $69,000 - $87,000
About the Role

This is an exciting opportunity to work as a Community Housing Officer. As a key member of our team, you will play a crucial role in delivering holistic, person-centred support to clients in crisis.

Key Responsibilities
  • Conduct comprehensive initial assessments and develop individualised case plans
  • Monitor and adjust case plans in line with client progress and evolving needs
  • Provide immediate crisis support and connect clients with relevant external services
  • Collaborate with real estate professionals to support clients' housing outcomes
  • Manage a portfolio of ten residential properties, including inspections and tenancy transitions
  • Liaise with key stakeholders such as Police, Child Safety, Corrections, Youth Justice, Public Guardian, and educational institutions
  • Deliver coordinated, wraparound services to support client wellbeing and long-term stability
  • Promote independent living skills including budgeting, daily routines, and shared responsibilities
  • Use sound judgment to determine when to escalate matters to specialist services
Candidate Requirements
  • Qualifications in Mental Health, Social Work, or Community Services (highly regarded)
  • Experience working with individuals experiencing or at risk of homelessness
  • Strong understanding of complex needs
  • Proven experience in case management, particularly with high-needs or vulnerable populations